With an experience of about a decade, we have been serving all with our profound services and are able to manage any call volume with an ease. We offer BPO and KPO outsourcing services, IT support, infrastructural management and back office services support .
To talk about back office service at A1 call center, basically it is the back-end operations of the company, carrying in itself all the manufacturing and developing activities of the company. The crew and the personnels at the back office does not interact directly with the customers. When it comes to manage the work processes which are very time consuming, the purpose of back office support service comes face to face.
In this augmenting corporate world, it has become essential to indulge with back office support services. Despite of less consideration been given to back office services and its operations, they prove to be the best in providing patronage to any business. They are like soul to a body.
The tasks on which back office services are needed goes as:
• Creating and managing database
• Data harvesting
• Document Conversion
• Account receivables
• Software development
We, at A1 call center conceives a belief to carry a holistic approach towards customer experience management. The back office services can also be named as the headquarters of the company for being so vital in all its aspects.
