Wednesday, January 19, 2011

What are live receptionist services?

Live receptionist services are important part in the company, in which all incoming calls or outgoing calls are answered by well professional representatives. They help us to capture very first call of clients or customers to develop our business within working hours or 24/7 environments.

The first and lasting impression of company is that represent the company they work for. Live Receptionist person provide specific knowledge and answers, when clients or Customers call in and it represents the image of the company and the product as well. 

The basic live receptionist services like this:
  1. 24/7 environment live person is available.
  2. A well trained professional perform as remote receptionist person.
  3. They deals incoming calls or outgoing calls and transfer them without delaying.
  4.  They manage all your appointments, messages and meeting schedules when staff is on leave.
  5.  If clients or customers wish to leave voice mails, remote receptionist provides voice mail services.
  6. Company will be not left during emergencies and issues, every call details will be recorded for further references.
Live receptionist services can defines as an offsite receptionist services, remote receptionist service, and virtual receptionist services which is also capable to handling all calls when company staff is on break, emergencies, vacation, calls overflow or busy with other activities.

Tuesday, January 18, 2011

A1 Callcenter: Domestic Call Center Solutions For Indian Organizations


A1 Call center is a CISCO based domestic call center services provider company having call centers in Noida, Delhi NCR region of India. Our aim is to provide custom call center outsourcing solutions to Indian organizations.

We also offer full time call center consulting services to clients to improve the performance of their customer services and support operations. We specialize in delivering highly efficient call center solutions to organizations operating India.