5 Compelling Reasons to Outsource Phone Answering Services

Phone answering is an inseparable part of modern-day business operations. However, most companies that run an in-house operation for this process

Is Outsourcing A Better Alternative To Working Remotely?

While corporate giants like Apple and Google never embraced the concept of remote operation, IBM did the same for almost 20 years and reaped a myriad of benefits. The idea behind promoting work from home was to reduce the operational cost that naturally boosted the revenue generated by the business. Apart from this, productivity levels also improved when employees worked from home; as they were saved from the hassles of traveling to work every day. However, IBM could not continue this trend as the revenue had fallen for 20 quarters in a row. This situation had the potential to jeopardize the very existence of a huge brand like IBM and a step needed to be taken ASAP. In a shocking way, the multinational giant suddenly called back thousands of its employees back to the physical office in 2013. While the decision was unsparing for the employees who were comfortable working from home; it sure was the need of the hour for saving the brand’s existence. Contradictory to its benefits, work from home hasn’t been profitable for many enterprises. The reason behind this is the fact that even the most advanced technology cannot enable seamless monitoring of workforce when employees are working from their homes.